Shipping Policy
Thank you for shopping with us. We are committed to delivering your Ayurvedic products safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Time
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 4–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery times are estimated and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
- Free Shipping may be available on selected orders or promotional offers.
- Shipping charges (if applicable) will be displayed during checkout before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via Email, SMS, or WhatsApp (if available). You can use the tracking number to monitor your shipment.
5. Delivery Attempts
Our courier partner will attempt delivery at the provided shipping address. If the customer is unavailable, additional delivery attempts may be made as per the courier company's policy.
6. Incorrect Address
Please ensure that your shipping address and contact number are correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
7. Damaged Package
If you receive a damaged or tampered package, please do not accept the delivery. Contact our customer support immediately with photos of the package.
8. Delayed Delivery
While we strive to deliver every order on time, delays may occur due to natural disasters, courier issues, festivals, strikes, or other unforeseen events. We appreciate your patience in such situations.
9. International Shipping
Currently, we ship only within India unless otherwise mentioned on our website.
10. Contact Us
For any shipping-related questions or assistance, please contact our customer support through our Contact Us page or official email.